Refund policy

Return Policy:

We accept returns and exchanges within 15 days of delivery, provided the following conditions are met:

The item is unused and in its original condition

The item is returned in its original packaging

The product was purchased directly from our official website

We accept returns only in the following cases:

The item received is broken or damaged

The item was damaged during shipping

📌 Important: A mandatory unboxing video is required. To qualify for a return, refund, or exchange, customers must record a full unboxing video.

Refund Policy:

All sales are final. We do not offer refunds or exchanges once the purchase is complete. Please ensure you select the correct variant and quantity before placing your order.

In case of receipt of damaged, please report to our customer service team. This should be reported within 24hours of receipt of products.

Refunds are issued only if the product is deemed damaged upon delivery and has not been used or altered

In case of any refunds approved, it will take 2-3 business days for the refund to be credited to your bank account.